Delivery & Returns

Here you will find all the information you need for delivery of our Artificial Plants, Furniture, Trinket Drawers, Homeware, Clocks & Giftware for wholesale trade orders placed on this website.

Dispatch Time

Orders are processed for dispatch within 3-7 working days. The cut off for next day delivery is 10.30am (Monday to Friday).

Delivery Time (UK Mainland)

  • Standard delivery orders will be delivered within 3 working days.
  • FREE delivery on orders over £200 excluding VAT.
  • Orders between £100-£200 are £7.95 + VAT for delivery.
  • Next day delivery available for only £13.95 + VAT. The cut off for next day delivery is 10.30am (Monday to Friday)


As soon as your order is processed for dispatch we email you the tracking number. You can also see the tracking number in the My Orders section of our website. Smaller orders are dispatched with UPS and larger orders on a pallet with Taylors Pallet Network who partner with the Fortec Pallet Network that is part of the Pall-Ex Group. For help with tracking please contact customer service.

Delivery Outside UK Mainland

Charges are based on a percentage of the order value excluding VAT. Wholesale orders only. For the full list of UK delivery area surcharge postcodes Click Here. For full details of dropship delivery charges click here.

Delivery LocationCostTransit Time
Republic of Ireland17%3-5 Days
Northern Ireland8%3-5 Days
Highlands/Islands8%3-8 Days
Channel Islands17%3-5 Days
Austria25%3 Days
Belgium18%2 Days
Cyprus141%4 - 6 Days
Bulgaria25%4 - 6 Days
Croatia25%4 - 6 Days
Czech Republic25%3 - 4 Days
Denmark25%3 Days
Estonia25%4 - 5 Days
Finland25%4 - 5 Days
France17%2 Days
Germany17%2 Days
Greece25%4 - 8 Days
Hungary25%4 - 5 Days
Iceland25%4 - 6 Days
Italy25%3 - 4 Days
Latvia25%4 - 6 Days
Lithuania25%4 - 6 Days
Luxembourg18%2 Days
Netherlands18%2 Days
Malta141%4 - 6 Days
Poland25%4 - 5 Days
Portugal25%4 - 5 Days
Romania25%4 - 6 Days
Serbia25%4 - 6 Days
Slovakia25%3 - 4 Days
Slovenia25%4 - 5 Days
Spain17%3 - 4 Days
Sweden25%4 - 5 Days
USA164%3 Days
Rest of the World£xx.xx (Please contact us.)3-15 Days


Damaged & Faulty

Any items that are delivered damaged or faulty will be replaced or refunded. Please submit a customer service ticket to get your issue swiftly resolved. 

Your first order is covered by our 100% money back guarantee. If you are not entirely satisfied with your order we will arrange a collection for the goods and issue a full refund. Please submit a customer service ticket to arrange everything.

Click Here for Dropship Returns